**Sticky Canadian Privacy Policy**
Last updated: March 25, 2024
Welcome to Sticky Canadian's Privacy Policy. We are committed to ensuring that you understand how and when Sticky Canadian ("we," "us," "our") collects, uses, and shares your information when you engage with us, whether through a purchase, contacting us, or using our services on Etsy.com or its related platforms.
By making a purchase from Sticky Canadian or interacting with our services, you acknowledge that you have read, understood, and accepted all the terms outlined in this Privacy Policy. If you disagree with any part of this policy, please refrain from using Sticky Canadian.
Please note that we may occasionally modify this Privacy Policy. In the event of changes, we will inform you by updating the date at the top of this page.
This Privacy Policy does not extend to third-party practices that we do not own or control, such as Etsy or any third-party services accessible via Etsy or Sticky Canadian. To understand Etsy's privacy practices, please refer to Etsy's Privacy Policy.
Furthermore, we will make reasonable efforts to notify you when we engage with third parties using your information. However, you are solely responsible for reviewing, understanding, and agreeing (or disagreeing) with any third-party privacy policies.
**Information We Collect**
To process your order, we require specific information that Etsy has authorized to share with us. This information includes your name, email address, postal address, payment details, and product details that you order. Additionally, you may choose to provide additional personal information when contacting us directly.
**Why We Need Your Information and How We Use It**
We collect, utilize, and share your information in various ways, all of which are legally compliant, including:
- **Service Provision**: We use your information to fulfill your orders, settle disputes, and provide customer support.
- **Affirmative Consent**: When you have provided your consent (which you can withdraw at any time), such as subscribing to our mailing list or receiving notifications from us.
- **Legal Obligations**: When necessary to comply with legal obligations or court orders, such as retaining purchase information for tax compliance.
- **Legitimate Interests**: We may use your information for our legitimate interests, provided they do not override your rights or interests. This includes improving our services and adhering to Etsy's Seller Policy and Terms of Use.
**Information Sharing and Disclosure**
The protection of your personal information is paramount to us. Therefore, we share your personal information under very limited circumstances:
- **With Etsy**: We share your information with Etsy to provide our services and comply with our obligations under Etsy's Seller Policy and Terms of Use.
- **Third-Party Service Providers**: We engage trusted third parties to perform functions and provide services for our shop. While we share your personal information with these third parties, it is only to the extent necessary to perform these services.
- **Business Transfer**: In the event of a sale or merger of our business, we may disclose your information as allowed by law.
- **Compliance with Laws**: We may collect, use, retain, and share your information in good faith when reasonably necessary to respond to legal requests, fulfill contractual obligations, prevent fraud or illegal activities, address security or technical issues, or protect the rights, property, and safety of our customers and others.
**How Long We Store Your Information**
We retain your personal information only as long as necessary to provide our services and as outlined in our Privacy Policy. However, we may also be obligated to retain this information to comply with legal and regulatory requirements, resolve disputes, or fulfill our agreements. Typically, we keep your data for five (5) years.
**Transfers of Personal Information Outside the EU**
We may store and process your information through third-party hosting services in the US and other jurisdictions. Consequently, your personal information may be transferred to a jurisdiction with different data protection and government surveillance laws than your own. If we are obligated to transfer your information outside the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
**Your Rights**
Depending on your jurisdiction, including the EU, you possess certain rights concerning your personal information. While some rights apply broadly, others are limited to specific situations. Your rights encompass:
- **Right to Access**: You have the right to access and obtain a copy of your personal information held by us by contacting us using the information below.
- **Right to Modify, Restrict, or Delete**: You may also have the right to modify, restrict our use of, or delete your personal information. We will generally delete your personal information upon request unless exceptional circumstances require us to retain it, such as legal obligations.
- **Right to Object**: You can object to (a) our processing of some of your information based on our legitimate interests and (b) receiving marketing communications from us. In such cases, we will delete your personal information unless we have compelling and legitimate reasons to continue using it or if it is required for legal reasons.
- **Right to Lodge a Complaint**: If you reside in the EU and wish to voice concerns regarding our use of your information (in addition to any other rights you may have), you have the right to do so with your local data protection authority.
**How to Contact Us**
For privacy-related concerns, please contact us at cj@stickycanadian.com.
For purposes of EU data protection laws, I, CJ, am the data controller for your personal information. If you have any questions or concerns, please reach out to me at cj@stickycanadian.com.